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Re: For Discussion Only
Posted to Shop Management Forum on 3/21/2007 38 Replies

Heres one to gnaw on.

Customer pays the diag charge asked for by the shop. The Concern is a Check Engine light.

The shop calls the customer and says you need an Oxygen Sensor, and it will cost... $[...]

The customer says ok. A few hours go by and the... Login to read more.

38 Replies Received (View Replies)