× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How do you measure customer satisfaction?
Posted to Shop Management Forum on 3/20/2007

[...trimmed text...]

The finger? I consider that positive feedback as you're positive of their feelings at the moment. I've been inclined to return said feedback.

Login to read more.