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International Automotive Technicians Network
Re: Diagnosis vs 'Test and replace'
Posted to Shop Management Forum on 3/16/2007

You forgot what you were charging for.

Confirm complaint and dio 1.0hr, replace headlight switch .2. Job diagnosed in .75. Tech eff 125%, shop made money on the job.

If you're not charging for diagnostic time, better stop taking in diagnostic work Login to read more.