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International Automotive Technicians Network
Re: Diagnosis vs 'Test and replace'
Posted to Shop Management Forum on 3/15/2007 3 Replies

I don't know what DCX is, but that sounds like what happens on OEM warranty claims. Do we wonder why techs routinely write phony warranty stories? Nope. Like I once told a factory rep, "You come once a month. I'm Johnny-on-the-spot. I WILL get paid for my time... Login to read more.

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