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International Automotive Technicians Network
Re: 6 to change a light bulb?
Posted to Shop Management Forum on 2/19/2007

I have a similar issue, but it is with the boss rather than the customer. He seems to feel that our time is not worth what we are charging, for he is constantly doing things way to cheap and undercutting our estimates, especially if they are his buddies or fam... Login to read more.