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Service Writers and Ethics: Lesson 2
Posted to Shop Management Forum on 1/23/2000 22 Replies

Hello SMF, here is lesson 2.

You get a call from an owner of a 96 Accord with a little over 45,000 miles on it and the customer says the check engine light came on a few days ago and now the car runs poorly and idles rough. You give the customer your standar... Login to read more.

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