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International Automotive Technicians Network
Re: Customer part & diagnosis
Posted to Shop Management Forum on 2/14/2007

Is it a blatent mis-diagnosis? Tell him you can put it on but strongley dis-agree with swapping parts you don't feel comfy with. Let him decide. Our gut tells us to take care of the customer/car first but unfourtunatly our check book says otherwise. Login to read more.