× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Does customer need repair or the car??
Posted to Shop Management Forum on 1/20/2000

Right on, George! We need the details.

Incidentally, we finally started calling the day before to confirm appointments about 1 year ago. It helped the no-show situation. But about a month ago, we started calling TWO days before. This has worked even better. ... Login to read more.