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Re: Getting sued over a phone call
Posted to Shop Management Forum on 2/7/2007 4 Replies

Rodney,

Customers do not like to hear the "T" word, but it's one that I insist on using when I am asked if it is okay to drive a vehicle to us that is leaking/overheating. I remind then that a $XX tow is a lot less than a $XXXX engine...

Johnny Login to read more.

4 Replies Received (View Replies)