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Re: Getting sued over a phone call
Posted to Shop Management Forum on 2/7/2007 1 Reply

Hi Rodney,

The only thing I can add is that with VERY few exceptions, when a customer calls in with a problem on the road, I recommend that the vehicle be flat-bedded in. Period.

An exception; if they have a right turn signal bulb out. I recommend that the... Login to read more.

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