× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How do you handle comebacks?
Posted to Shop Management Forum on 1/22/2007 5 Replies

Move it to the head of the line & fix it right.

Pay the tech to straighten it out regardless of whether or not he flubbed it up the first time. We profit from "their" successes and lose by their mistakes.

That's how I did it when it happened here once. BG Login to read more.

5 Replies Received (View Replies)