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International Automotive Technicians Network
Re: Whcih customer would YOU prefer?
Posted to Shop Management Forum on 1/12/2007

The "Gimme" mentality of the consuming public is borne of the attitude that they paid an exorbitant amount of money for the vehicle in the first place. Many's the time I heard a customer exclaim "I paid $40,000.00 for this Hupmobile and it shouldn't need s... Login to read more.