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International Automotive Technicians Network
Re: Customer Appreciation Gifts - what to give?
Posted to Shop Management Forum on 1/7/2007

I give out a pen [or 2 or 3 if their kids or spouse is/are there as well] with every job. That way everyone gets something all year as opposed to Christmas only. Something for nothing has appeal whether it is a $50 or $500 invoice.

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