× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer taken at other shop
Posted to Shop Management Forum on 12/26/2006

Derrell, During my 1/4 century in business I came to appreciate the following quote: "Never attribute to malice that which is more readily explained by stupidity." It's kind of a variation of Ochams Razor which demands we take the simplist explanation possible... Login to read more.