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International Automotive Technicians Network
Re: Who should eat this one?
Posted to Shop Management Forum on 12/15/2006

Well I think you should be grateful the customer hasn't filed suit for having his car so long for such a simple job . You also hacked his heater case , didn't know how to apply the tsb , and now you want to charge him twice as much as bid ? I honestly think yo... Login to read more.