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International Automotive Technicians Network
Re: Convenience and a customers time
Posted to Shop Management Forum on 12/11/2006

Hal,

I here where you are coming from, but to play devils advocate, do you think by being just a tad inconvenient, it may in some may make a shop more "exclusive?" After all, I do not want to work on EVERY car in our area, and often times am overwhelmed with... Login to read more.