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International Automotive Technicians Network
Re: Who Cares? Who Doesn't?
Posted to Shop Management Forum on 12/6/2006

Mark,

You make some good points.

I'm friendly and I smile, and I work with people on determining what is best for them, but if they are hostile, I send 'em packing. I may be getting old and cranky, but I really don't have the inclination to work on someone... Login to read more.