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International Automotive Technicians Network
Re: Customer calls with check engine light on
Posted to Shop Management Forum on 12/1/2006 1 Reply

Well, we do it a bit differently.

1. I do not like the 'free' thing. This lowers the value of our services.

2. I don't like the idea of a small fee for a basic checkout because then I have to call back with additional authorizations to finish testing then ... Login to read more.

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