× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer calls with check engine light on
Posted to Shop Management Forum on 11/26/2006

[...trimmed text...]

Here's how I address what pulling a fault code can and can not do: If the customer is a PC user as most of mine are, I compare the fault code with an error message on their PC. In this 21st century ho... Login to read more.