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International Automotive Technicians Network
Re: Customer calls with check engine light on
Posted to Shop Management Forum on 11/26/2006

In our shop, we have a fee to check a vehicle out, which we explain in detail as to what they get. I do not agree with the free basic check & here is why: The people calling on a Check Eng. Light fee are NOT our customers. I would bet you that 99% of those cal... Login to read more.