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International Automotive Technicians Network
Re: Service Advisor Knowledge Assessment
Posted to Shop Management Forum on 11/21/2006 3 Replies

Is it a good idea or a waste of time to fill out a detailed questionaire to provide info. for the techs. when dealing with driveability problems, noise concerns, brake problems? Why or why not?

Is it a good idea to ask customers where their wheel lock key/ra... Login to read more.

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