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International Automotive Technicians Network
Re: Making the customer experience a nice one!
Posted to Shop Management Forum on 11/21/2006

Hi Steve,

I think you did a fine job of explaining and I think I understood you from the outset. Some people may have got the wrong impression but it is just an opinion, take it or leave it anyway right? No need to get upset in my opinion.

I alway learn fr... Login to read more.