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International Automotive Technicians Network
Re: Wheel falls off, customer not happy
Posted to Shop Management Forum on 11/21/2006

About 20 years ago, when I owned my previous shop, I had a customer's wheel fall of 30 days after I did a brake job on their big Olds Delta 88. (Left Rear) They were pretty adamant that it was my fault. But I refused to accept any blame due to the time factor.... Login to read more.