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Re: Wheel falls off, customer not happy
Posted to Shop Management Forum on 11/20/2006 1 Reply

As far as the customer ever coming back they probably wont . Giving them a gift certificate and a nice one $50 or so for a nice dinner is not a bad idea, for their inconvienence. but even so it just depends on how mad they really are. as far as preventing ... Login to read more.

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