× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Changing my ways, need your input
Posted to Shop Management Forum on 11/8/2006 1 Reply

Hi Ray,

Do your homework first. You can't be everything to everyone. We have free loaners for customers who need them for major services or repairs that take longer than a day. It's very important to manage their expectation with regards to loaners. You can'... Login to read more.

1 Replies Received (View Replies)