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International Automotive Technicians Network
Re: BBB complaint. Should I respond?
Posted to Shop Management Forum on 10/31/2006 2 Replies

My thinking on the letter is that I dont want my SA's to waste any time dealing with this guy when I already know that I will not do anything for him again. The other and probably most important is that I dont want to have this guy in my office raising a stink... Login to read more.

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