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Re: BBB complaint. Should I respond?
Posted to Shop Management Forum on 10/31/2006 3 Replies

Curtis

I agree I would respond to the BBB so his side of the story would be on file also, but as far as sending the letter to the customer, I would have to disagre, its just stooping to their level. I would also put a note on his file, just in case he ever r... Login to read more.

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