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BBB complaint. Should I respond?
Posted to Shop Management Forum on 10/31/2006 51 Replies

I just received my first BBB complaint in 7 years of business. At first I laughed it off, then later on, it is starting to bug me a little.

The guy came in with a car that had an oil leak leaving a trail into my parking lot, but he wanted that antifreeze lea... Login to read more.

51 Replies Received (View Replies)