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International Automotive Technicians Network
Re: It has to be our fault
Posted to Shop Management Forum on 10/28/2006

Albin, in theory they are all someone with a broken vehicle, it's our job to train them into customers, the ones we want to have anyway. I got one the other day, a big estimate somewhere else for a fuel leak on a P$D, a small repair that still made a profi... Login to read more.