× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Free work or goodwill?
Posted to Shop Management Forum on 10/15/2006

I'd call her in, point out the damage, and recommend a body shop.

I wouldn't say "You hit a curb." I'd say "Something seems to have struck the body of the car. Maybe someone with a trailer hitch backed into you or something." Play really stupid rather than p... Login to read more.