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International Automotive Technicians Network
Re: DIY Parts Stores
Posted to Shop Management Forum on 9/29/2006

No I do not buy from those stores at all.

For the same reasons I give my customers why I am the shop for them.

You need to take in the total buying experience. Will they be there for you 2 years from now giving you a part under warranty that may be out of ... Login to read more.