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Wasting a customer's money?
Posted to Shop Management Forum on 9/21/2006 51 Replies

Today a customer dropped of her 97 Windstar. 147,000 miles, and they look like hard miles. Several dents, interior in poor shape, tires marginal, and driver's window inop.

"My son says the power steering leaks. Sometimes it's hard to steer and then he has to... Login to read more.

51 Replies Received (View Replies)