× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Management 101, #4
Posted to Shop Management Forum on 3/13/1998

Larry,

No, it isn't a hard rule with me, at least not that hard. I enjoy talking with my customers and "going around the block" with them. If I know I will need to bring a tech out to look under the hood or if the car will need to cross the threshold into th... Login to read more.