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International Automotive Technicians Network
Re: Employee Management--WWYD
Posted to Shop Management Forum on 9/16/2006

Hi George,

An understanding of "Human Errors" might be considered prior to any actions.

Cause 1 - Inadvertent Error -unintentional, unwitting, unpredictable

Remedies: reduce need for human attention; make it easier to remain attentive.

Cause 2 - Techni... Login to read more.