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International Automotive Technicians Network
Re: Annoying Phone Calls
Posted to Shop Management Forum on 9/8/2006

It can go either way. We let everyone know up front what the inspection/diag/test fee is for said concern. There are some I think that apply the testing cost to the repair if the repair is done, others ,gasp ,don't charge for many tests. By not charging I beli... Login to read more.