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International Automotive Technicians Network
Re: DIYers -- What's your approach?
Posted to Shop Management Forum on 9/6/2006

You need to find something for "B" to do. He's got too much time on his hands.

Seroiusly, I do some "B" stuff all the time. It pays off in some cases and it doesn't cost much in time spent and customer relations. They'll probably visit "B's" shop wh... Login to read more.