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International Automotive Technicians Network
Re: What's in a name?
Posted to Shop Management Forum on 8/30/2006

Have you figured out why they ask you your name?

When they hand you your bag on doughnuts do they say "Thank you very much George"?

Or do they ask you your name for no apparent reason at all, and never use it when addressing you?

If they use it while the... Login to read more.