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International Automotive Technicians Network
Re: good customer
Posted to Shop Management Forum on 8/30/2006

Had a tv news anchor complain about the cost of fixin his abused Ford Escort. He declined the fix and argued about the diag. Left upset. A month later there was a piece on the tube about auto service ripoffs. They rigged, cut a slice in the map sensor hose, a ... Login to read more.