× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: good customer
Posted to Shop Management Forum on 8/30/2006

Yes!

You should offer to give him an estimate on all repairs before you start the work.

Do this with all your customers, not just the ones who work for the newspaper and life will be less stressful. Login to read more.