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good customer
Posted to Shop Management Forum on 8/30/2006 16 Replies

I have a very good customer who thinks I overcharged him on a shifter cable replacement on his Honda. The job was sold for standard flat rate and dealer list on the part. Here is the issue, he and his entire family come to my shop- he is also a reporter for th... Login to read more.

16 Replies Received (View Replies)