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International Automotive Technicians Network
Re: What's in a name?
Posted to Shop Management Forum on 8/30/2006

Why do we ask for their: first name, last lame, address, home phone #, work phone #, cell phone # and e mail address just to do a oil change? We all do but is that really information we need to service their car or are we gathering info for our marketing needs... Login to read more.