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Re: New service manager What would you have done
Posted to Shop Management Forum on 8/17/2006 1 Reply

He took me up on my offer and was very pleasent when he came in, in fat he loved our customer service and the fact I just took car of his concern without argueing. He then as he was leaving schueduel his next major service for next month. This story has a good... Login to read more.

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