× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Acceptable BACKLOG ?
Posted to Shop Management Forum on 7/13/2006

I wouldn't get pissed if you did.

My customers usually schedule. If an "emergency" comes up they can leave it and I'll get it in as soon as I can. Sometimes that's same day and sometimes it is not. I will make a promise to them that it will be taken care of ... Login to read more.