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International Automotive Technicians Network
Re: Trends in the auto repair industry
Posted to Shop Management Forum on 7/10/2006 3 Replies

When there is a multi-line dealership, the salesmen will direct the customer to the vehicle with the most profit, even if it includes selling a used car. Thats why most OEM want a stand alone dealership. This also affects CSI numbers too. Most Techs are brand ... Login to read more.

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