× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Point of view - Food for thought
Posted to Shop Management Forum on 7/1/2006

Paddy,

If you have clients, (instead of customers), why do you still refer to a time/mileage based maintenance service as just an "oil change",a term you used several times in this post?

I'll let it slide that you used the word 'client' only once, and the ... Login to read more.