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International Automotive Technicians Network
Re: Point of view - Food for thought
Posted to Shop Management Forum on 7/1/2006

The perspective of most customers is that oil is that nasty black, slimy stuff that has to be dealt with, lke it or not, on a 2-3 times a year basis. After reading the responses to this post, it reminds me of the vacuum cleaner sales pitch. True you must sell ... Login to read more.