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Re: What do you owe a customer....?
Posted to Shop Management Forum on 12/4/1999 3 Replies

Phil,

Maybe you need to ask yourself the question, "Why am I a member of AAA", or any auto club organization .Is it because they send you work? If they do, does this work go out the door with a discount? Do the customers that they send you make you money? Ar... Login to read more.

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