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Re: What do you owe a customer....?
Posted to Shop Management Forum on 12/4/1999 2 Replies

Phil,

I would file a complaint with the local BBB (hope you belong) against the AAA and ask that they mediate. If the AAA should decline, ask that they enter into binding arbitration. Chances are they are not members of the BBB and will have a hard time havi... Login to read more.

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