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International Automotive Technicians Network
Re: Ok How should I have handled this?
Posted to Shop Management Forum on 6/24/2006

I have several of those whose cars I go ahead and install the used part .....they know the risk, and I make them sign the waiver stating such. I do get the scum that don't want to pay the sgreed diagnostics, as you have there. In those rare cases, I tell them ... Login to read more.