× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Selling what they don't know they need
Posted to Shop Management Forum on 6/23/2006 45 Replies

Tips on Selling services the customer doesn't know he needs.

The Approach.

The Explanation.

The Reaction.

Closing the deal.

Customer comes to pick up the car.

Anyone want to share how they handle explanations of repairs, making the sale and finishi... Login to read more.

45 Replies Received (View Replies)